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Contact us
Feel free to contact us if you have any questions!
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Category: FAQ
We care about your challenges and we have captured areas of concerns for quick check and reference
For assistance please send your concerns to support@M-jenga.com
Post your ads on M-jenga by simply:
1. Sign in to your profile on M-jenga;
2. Click on the button "Sell" or just click here;
3. Complete all the information. Choose a proper category, upload the photos of your item, and write a clear title with a detailed description of what you're selling. After that, enter a fair price and double-check the information you've entered;
4. If everything looks fine, click on the "submit" button;
As soon as you're done with all these steps, your ad goes for a review. We check it to ensure that it's in line with our rules and that all the information is correct. Once your advert is live, you will receive a notification email. If there's something wrong, we'll specify all the edits you should make.
To enjoy shopping on M-jenga, you need to follow our simple guide:
1. Search for the item
Use a search panel with filters and find what you need. We have over a million adverts, so you can choose exactly what you are looking for.
2. Contact a seller after you login OR click "Add to Cart" or "Add to Quote" to send requests to multiple sellers
You may chat on M-jenga or call the seller via phone and set up a meeting face to face, discuss some details or negotiate about the price.
3. Take your item or order a delivery
We check our sellers carefully, but it's always better to check twice, right? Meet with the seller in a public place and be sure to pay only after you get the item.
4. Leave your feedback about the seller or rate the products
If you see something suspicious on M-jenga, please let us know about it by following the steps below:
Click on "Report abuse"
Select the reason for your suspicion:
Type in your comment with all the details that can help us understand the case better and click on the "Send" button.
Our Support Managers will consider your request shortly. If your report proves that we've faced a scam case, we will block such a seller immediately.
Yes, you can.
At the bottom of the page, you will see the subscribe oprion, enter email address and submit
To unsubscribe find the link under your account, submit the request.
No, as we are not a shop. Jiji is the marketplace — here you can sell your stuff, buy goods from real people, find a job or services you need. Any deal you make, you make with people. And we exist just to help you find each other.
We check and verify every post done in our platform, once verification is done you will receive email notification. In case its yet not visible, there must be a violation of our set rules.
We are the place that only connects buyers with sellers and helps them meet. You will make deals with different people, so it's better to discuss such things with every seller directly.
However, we recommend not sending prepayments. It's also unsafe to pay the full sum before seeing the product. The best way is to set up with a seller a face-to-face meeting in a public place or order delivery, inspect the product, and only pay for it if you are satisfied.